Whether it's time for a new car, truck, or motorcycle, or you simply want to refinance your current loan for a low interest rate, evolve is here to help! The Online Application Process Is Fast And Easy! Apply online in as little as 10 minutes with fast approvals and loan closings that can be completed via our safe and secure email document signing. Or, give us a call at 915.995.1620. Get started today what are you waiting for?

Existing members under Plus, Platinum, or Diamond Elite Membership Plans qualify for a discount on their interest rate! 

*APR is Annual Percentage Rate. All loans subject to credit approval. Rates subject to change without notice and determined by credit tier. Min. $40,000 required for 84 month term. Applies to direct vehicle loan applications only.


Our add-on products can we added into the loan financing at the time of purchase. Our products can also be purchased after loan closing however they will need to be paid in cash and limits may apply.

Major Mechanical Breakdown Protection (MMP) Coverage* : Also known as Extended Warranty, MMP is automobile protection that extends beyond the manufacturer's factory warranty and covers repairs of unexpected mechanical breakdowns. Pay for MMP once, and in most cases you will not have to pay anything more than a small deductible should a breakdown occur.

The purchase of MMP is optional. Whether or not you purchase MMP will not affect your application for credit or the terms of any existing credit agreement you have with our institution. There are eligibility requirements, conditions, and exclusions that could prevent you from receiving benefits under MMP.

Members should carefully read the contract for a full explanation of the terms.

Guaranteed Asset Protection (GAP) Coverage* : GAP is designed to eliminate your unpaid loan balance if your vehicle is stolen or damaged beyond repair. To file a claim call 1-866-270-3803.

evolve Insurance Services* : Vehicle | Property | Business | Life | And More. Call us at 915.599.6822.

Auto & Home Insurance* : TruStage makes available extra savings for members with some of the nation's most trusted insurance companies. Members can access information and quotes at www.trustage.com or by calling 855-483-2149.

Paintless Dent Auto Protection PDF (985 KB)* : An effective way to remove unsightly door dings and small dents without the hassle or expense of major body work. Covers all exterior body panels.  To file a claim call 1-877-294-0185.

Tire & Wheel Vehicle Protection PDF (1 MB)* : Covers tires and wheels plus the cost associated with mounting and balancing. To file a claim call 1-877-315-7665.

Vehicle Return Protection PDF (1.2 MB)* : A one-of-a-kind program that allows you to return your vehicle and walk away from negative equity up to $15,000 should any of the following life changing circumstances arrive:

  • Involuntary Unemployment
  • Physical Disability
  • Loss of Driver’s License due to Medical Impairment
  • International Employment Transfer
  • Self-Employed Personal Bankruptcy
  • Accidental Death

To file a claim call 1-866-922-9255.

Vehicle Protection Program PDF (1.2MB)* : Also known as extended warranty, MMP is automobile protection that extends beyond the manufacturer’s factory warranty. To file a claim, call 1-800-527-1984.

If you have questions about add-ons or canceling a product, please contact our eBanking Center at 915.593.5866 and they will be happy to help.

Vehicle Insurance Information
Vehicles Insurance Binders – Insurance binders provide proof of sufficient insurance. A new binder must be provided when the policy or insurance provider changes.  Agents can email the binder to loans@usenetbinaries.net or fax it to (915) 633-1319.
  • The binder must:
    • Match the name on the loan
    • Show evolve FCU as the lien holder
    • Show a maximum deductible of $500
Collateral Protection Insurance (CPI) – CPI protects the vehicle against physical damage. It is added to a loan when the vehicle is not properly insured.
  • When CPI is added to a loan:
    • The minimum payment increases.
    • If the loan is paid automatically, we will not increase the deduction. This may cause the loan to become delinquent.
    • To remove CPI and have the charge refunded a member must provide proof of sufficient insurance. The binder can be emailed to collections@usenetbinaries.net or info@usenetbinaries.net.
    • CPI refunds are processed every Friday.
Vehicles and Unsecured Loans Information
Credit Life and Disability – This insurance pays the loan in case of a borrower’s death or disability. It is added to the loan at closing.
  • For access to Claim Forms, visit Trustage Insurance
  • Email documents to collections@usenetbinaries.net
  • Members can contact an eBanker at 915.593.5866 to cancel Credit Life & Disability insurance.
  • Canceling the insurance will not decrease the payment, however, the funds will go to the principal of the loan.
Credit Insurance
Protection when it matters... We are here to help!
In your time of need, our claims process is quick and easy. If you elected credit life or disability on your loan, you can use this convenient claims process to quickly and easily file your insurance claim. To begin, please fill out a claim form here. If you prefer, call 800.621.6323 to begin the process and a TruStage claims specialist will guide you through the process.

TruStage is the marketing name for the TruStage Financial Group, Inc. its subsidiaries and affiliates.

*APR is Annual Percentage Rate. All loans are subject to credit approval. Rates subject to change without notice and determined by credit tier. Min. of $40,000 required for 84 month term. Applies to Direct Vehicle Loan Applications Only.

*Rates based on credit history and underwriting factors. Program, rates, terms and conditions are subject to change without notice. Restrictions and limitations may apply. 

*APR is Annual Percentage Rate. Restrictions and limitations apply. Programs, rates, terms and conditions are subject to change without notice. All loans are subject to credit approval. See loan officer for details. Rates based on credit history and underwriting factors.

*evolve Insurance Agency is affiliate of evolve FCU. Not NCUISF Insured. All benefits are subject to the terms and conditions of the contract/policy. Restrictions and limitations may apply. Coverage may vary and may not be available depending on the provider.

Refinance Your Home with evolve FCU!

Call our Mortgage Specialist, Stephanie Mendoza, at 915.599.6820 for more information.


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